Jiayu is an innovation methods educator for technology and business integration, and a professional user experience designer for the new mobility and automobile industries.
Jiayu lectures on the impact of design innovation approaches in business development and social engagement and works with businesses of all sizes on concept design generation and production. Her research interests include exploring how user experiences influence cutting edge technology in new and emerging markets and vice versa.
Previously head of Tsinghua x-lab’s Design Innovation Centre, Jiayu specialised in incorporating design thinking in business development, industry joint projects and nurturing China’s most academically talented students' spinout projects. As senior product developer at Volkswagen New Mobility Services, her focus was car-sharing service design, new mobility solutions and urban transportation trends, including rolling out pilots in cities across China. She has held assistant professor and lecturer positions after graduating from Jiangnan University’s School of Design, with experitise in communication design and digital interactions. Her PhD at Tsinghua University included time at Aalto University, Finland, working on integrated technology user interaction experiences.
Jiayu leads and works on collaborative innovation research projects at the Intelligent Mobility Design Centre (IMDC), bringing together academics, industrial partners and students to design and deliver research and knowledge transfer projects for emerging mobility experiences. Current projects at the IMDC include Hyundai Kia Innovation Laboratory projects Future Luxury and Emotional Tech, and the Greenwich Automated Transport Environment (GATEway). Her focus is digital integrated human experience and disruptive approaches for addressing existing and emerging mobility problems.
The Emotional Tech project applies emotional design as a research approach for investigating how people feel about state of the art and new emerging mobility technologies. How technology influences people at an emotional level and what factors can be improved in the design process has received little research attention and been rarely implemented in urban mobility.
Launched in 2016, the Hyundai Kia Innovation Laboratory is one of the first industry funded innovation labs at the Intelligent Mobility Design Centre (IMDC). Hyundai Motor Group and its Hyundai, Kia, and Genesis brands has partnered with IMDC to foster the creative exploration of the future of mobility.
Jiayu is interested in human behaviour and the study of people’s reactions to products. Beyond the design of vehicles, Jiayu focuses on life changes and the interactions between vehicles and people, as well as vehicles and environments as emerging technologies evolve transportation to a future where individuals have unprecedented involvement in every facet of transportation services.
Publications, exhibitions, other outcomes
Dale Harrow, Jiayu Wu. (2021) Chapter 8: Designing for a future with driverless vehicles – acceptance and adoption. Cities for Driverless Vehicles – Planning the future built environment with shared mobility, pp183-217. ICE Publishing. London.
Robin Severs, Jiayu Wu, Cyriel Diels, Dale Harrow, Martin Uhlarik. (2021) Side-stepping future transport exclusion via an expanded inclusive design approach. Proceedings of IASDR 2021, With Design, The Hong Kong Polytechnic University.
Jiayu Wu, Katrine Hesseldahl, Samuel Johnson, Sheila Clark, Dan Quinlan, Dale Harrow. (2021) Designing for Driver’s Emotional Transitions and Rituals. Proceedings of AutomotiveUI ’21. Leeds, United Kingdom.
Selin Zileli, Jiayu Wu, Cyriel Diels, Stephen Boyd Davis. (2021) Creating Artificial Societies through Interaction Analysis: Translating Qualitative Observational Study into Agent-Based Modelling. Proceedings of the Artificial Life Conference (ALIFE). The MIT Press.
Jiayu Wu. (2020) AHRC Design Fellows: Challenges of the Future – Mobility. Arts and Humanities Research Council and Royal College of Art. London.
Jiayu Wu, Dale Harrow, Katrine Hesseldahl, Samuel Johnson, Sheila Clark, Dan Quinlan. (2020) Process Matters: from car owner experiences to automotive design proposals. Proceedings of the Design Research Society 2020 International Conference. Brisbane.
Selin Zileli, Stephen Boyd Davis, Jiayu Wu. (2019) Towards Transparency Between the Autonomous Vehicle and the Pedestrian: Design and semantics of form and movement, proceedings of DesForm 2019, pp 9–7.
Jiayu Wu, Samuel Johnson, Katrine Hesseldahl, Daniel Quinlan, Selin Zileli, Dale Harrow. (2018) Defining Ritualistic Driver and Passenger Behaviour to Inform In-Vehicle Experiences. AutomotiveUI '18 Adjunct Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, pp 72–76.
Jiayu Wu, Yipei Shen, Zhiyong Fu (2015), 'Design Driven User Study Workshop for Chinese Startup Innovation'. IASDR2015, Interplay, 2–5 November 2015, Brisbane, Australia.
Jiayu Wu, Zhiyong Fu, Zhiyuan Liu, Xu Lin, Jiayu Tang, Jiajia Pan, Chen Zhao (2013), 'Creating Reflections in Public Emotion Visualization: Prototype Exploration on Traffic Theme', C&C Proceedings of the 9th ACM Conference on Creativity & Cognition, pp 357–361.
Jiayu Wu, Zhiyong Fu, Zhiyuan Liu, Jiajia Pan, Huiling Long, Xu Lin, Haoqing He, XinxiongChen, Jiayu Tang (2012), 'City Flow: Prototype Exploration for Visualizing Urban Traffic Conversations' 2012 ASE/IEEE International Conference on Social Computing, pp 481–489.
Wu Jiayu (2012), 'Exploring the Value of Digital Tools in the Cultural Pattern: A Case Study of Breathing Life into Cultural Heritage' Chinese Journal of Art and Design, 2012:1, pp 97–99.
Jiayu Wu, Zhiyong Fu (2011), Studying on the Using Patterns of Chinese SNS Platforms. RDURP 2011 Proceedings of the 2011 ACM symposium:The role of design in UbiComp Research & Practice, pp 37–40.
Zhiyong Fu, John Zimmerman, Wu Jiayu, Christopher Mustafa Kirwan, Chen Zhao (2011), 'The Role of Design in UbiComp Research and Practice'. UbiComp 2011 Proceedings of the 13th international conference on Ubiquitous Computing, pp 629–630.
(2019) The Future Transportation Scenarios, Insights 2019: Designing the Future Life and Mobility Conference, Academy of Arts and Design, Tsinghua university, Beijing.
(2017) Problem Definition and Customer Segmentation - Innovation and Entrepreneurship: Insights from Silicon Valley, Tsinghua University's School of Economics and Management in collaboration with facebook.
(2016) X-researcher: the Self, the Team and the Business, Tsinghua x-lab in collaboration with the School of Economics and Management at the Tsinghua University.
(2011) The Role of Design in UbiComp Research & Practice, the 13th ACM symposium on Ubiquitous Computing, Beijing.