Student Success team

The Student Success team offers confidential help and practical support to all. We aim to be flexible and responsive and provide a welcoming space to talk things through. If you have any worries or concerns do get in touch.

If you are struggling with a personal problem or any other situation which is negatively impacting your studies, you can speak with us. We can help students with academic appeals and complaints, incidents of harassment and misconduct, reporting crimes, accessing healthcare, or simply if you are struggling to settle in London. We will provide a confidential space to talk and we will always listen non-judgementally.

If you have concerns regarding the welfare of a student, please get in touch with the Student Success team so that we can advise and explore ways forward. We will always handle your referral sensitively, ensuring the welfare of all parties is central to discussions.

The Student Centre is the College’s central support hub for students and offer holders. The Student Centre team can help you navigate RCA support services, facilities, and Schools and provide information, advice, and guidance on a range of topics.

It is a one-stop shop for student support services, IT, Estates, and Registry, with weekly dedicated drop-ins for Finance and International queries.

Throughout the year, the Student Centre hosts events and activities to encourage engagement, community building, and to celebrate important holidays and events.

The Student Centre is located in the Stevens Building at the Kensington campus. It is open 10am – 4pm, Monday to Friday during term time.

It's normal to feel down, anxious, overwhelmed or stressed from time to time. However, if you are finding that these feelings are persisting and affecting your studies you don’t have to navigate it alone. Our team is here to listen and help. You can connect with us through our Student Success team, Mental Health Advisors, or Counselling Service. You can also visit the Student Centre, and we will connect you to the right support.

We are here to ensure you have everything you need to thrive at the RCA. Our team helps you access essential support resources, including applying for the Disabled Students' Allowance (DSA).

By working directly with you and your academic departments, we create tailored Inclusion Plans to support disabilities, long-term health conditions, and specific learning needs. Managed by our Disability Advisors, our service is dedicated to coordinating your care. Whether you need ongoing adjustments, are going through a personal crisis, or simply need someone to talk to when feeling overwhelmed, we are always here to help.

Managing your money while studying can feel overwhelming, but you don't have to figure it out by yourself. Whether you're navigating postgraduate loans, working out council tax, or looking for ways to stretch your budget, our team is here to help.

We can support you with funding opportunities, money management tips, cost-of-living advice, and any other financial questions on your mind.

Moving to a new country is an exciting adventure, but settling in can bring plenty of questions. We’re here to help you feel right at home in the UK.

Our team offers friendly, step-by-step guidance on visa and immigration details, including extending your student visa or exploring options to stay in the UK after you graduate. We can also help you navigate practical everyday tasks, from setting up healthcare to adjusting to life as an international student. You can find out more about International student support using the link below.

RCA’s partnership with the University of London Housing Service gives you direct access to expert advice on finding accommodation, managing landlord communication, and reviewing tenancy agreements so you can feel completely confident in your contract.