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Qian is a Head of Programme for Service Design at the Royal College of Art. Her current role includes developing and leading the growing research activities in Service Design.

Before joining the RCA, Dr Sun was Program Leader in MSc Design Management at the University of Salford. She completed her PhD in 2006, fully funded by Overseas Research Scheme scholarship. Following her PhD, she worked on a range of research projects and developed her expertise in Design Management and Design Policy. She received her first degree from Shanghai Jiao Tong University. Prior to commencing her academic career, she worked as an in-house product designer and for a number of design consultancies in China.

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