The Potential of Online Collaboration: Re-envisaging the Role of Experience Design for Synchronous Creativity in the Global Workplace
The context of this study relates to the conspicuous shift in workplace patterns facilitated by the rapid evolution of communication technologies in recent years, with their uptake greatly accelerated by the impact of the Pandemic. Investigating a relatively novel area of collaborative practice, the research explores alternative understandings of the intricacies of user experiences, drawing on an Information Experience Design (IED) approach. The study critically explores the co-working experience in the Digital Age, seeking to generate new insights into the field of Experience Design for the future of work in the context of global operations.
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Biography
With extensive experience in international digital communication and collaboration in the workplace, Ling Cai is a PhD student specialising in Information Experience Design (IED) at The Royal College of Art.
Degrees
MA History of Design, The Victoria & Albert Museum and Royal College of Art