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Accessible Interaction

Inclusive Interface Design

How can we improve vocal assistive interfaces to include people of all ages and abilities? 

Accessibility research and design has traditionally focused on improving physical inclusivity. However, Vocal Accessibility is an area that has huge potential to be developed, but as yet remains largely undefined as a tool for people who live with disabilities such as reduced sight. As a result, everyday tasks that rely on visual communication provide rich territory for innovation with new forms of interaction.

Conducted by designer Juliette Poggi, and commissioned by Tata Consultancy Services (TCS) the project aims to investigate how vocal accessibility can be better implemented across the fields of banking, navigation and learning by encouraging stronger means of interaction between the user and vocally accessible technology.

Following interviews with visually impaired users and a range of experts, a set of guidelines has been developed to define 'Vocality': the future of vocally accessible technology. In the next phase of the project, the guidelines will be developed through design scenarios with future users.

Research Associate: 
Juliette Poggi

Social & Global Research Leader: 
Dr Jak Spencer

Research Partner: 
Tata Consultancy Services