Jonathan West

Jonathan has helped the Centre's Health & Patient Safety research lab to grow by shaping high profile projects such as Design Bugs Out and Design for Patient Dignity with the Department of Health and Design Council, as well as a project to redesign the Cervical Collar with Bath Institute of Medical Engineering. He was Senior Associate on the EPSRC-funded project Designing Out Medical Error.

This three-year multidisciplinary project in collaboration with Imperial College, London, looks at the role design can play in reducing medical error on hospital wards. This award-winning project pioneered methods of collaboration and has resulted in a suite of designs for the hospital ward. These have been exhibited at the RCA, the Royal College of Surgeons and the Pontio Centre in 2012. Clinical trials of the designs have been successfully completed and one design, the CareCentre, is manufactured and on sale.

Selected Publications

Meldaikyte, G., Fusari, G., Matthews, E., West, J. (2017) ICU Journey: Humanising the pati­­­­ent experience of Intensive Care. Design 4 Health Conference, Melbourne 

West, J., Meldaikyte, G., Wojdecka, A., Hardy, A., Garety, P. (2017) SlowMo / Mo - digital technology to provide support in coping with daily life. Design 4 Health Conference, Melbourne 

West, J., Meldaikyte, G. Raby, E., Alwani, R., Wojdecka, A., Fusari, G., Matthews, E. (2017) Developing the Double Diamond Process for Implementation– insights from a decade of Inclusive Design projects. Design 4 Health Conference, Melbourne 

Alwani, R., Raby, E., West, J. (2017) Foyle Reeds: How can design reduce suicide attempts at a specific place whilst at the same time improving the experience for all? Design 4 Health Conference, Melbourne 

Raby, E., Alwani, R., West, J. (2017) How can design reduce suicide attempts through everyday social and civic spaces? Design 4 Health Conference, Melbourne 

Matthews, E., Fusari, G., West, J. (2017) Patient Flow: When a system grinds to a halt, how can design fix it, when nothing else has? Design 4 Health Conference, Melbourne 

West, J., Wojdecka, A., Matthews, E., Gheerawo, R., Hardy, A., Garety, P. (2016) SlowMo: Inclusive design to improve therapy for paranoid and suspicious thoughts. International Conference on Universal Design, Nagoya

West, J., Wojdecka, A., Matthews, E., Gheerawo, R., Hardy, A., Garety, P. (2016) SlowMo: Inclusive design to improve therapy for paranoid and suspicious thoughts. International Conference on Universal Design, Nagoya 2016 (pending)

Myerson, J., West, J. (2015). Make It Better: how universal design principles can have an impact on healthcare services to improve the patient experience. Universal Design in Education, Dublin, Ireland, 12-13 November 2015

West, J., Tomos, H. & Matthews, E. (2014) `The Creative Step in Patient Safety', workshop at ISQUA (The International Society for Quality in Health Care), Rio de Janeiro, 7 October 2014

West, J., Davey, G., Anderson, A., Brodie, A., Norris, B. and Myerson, J. (2014)  Designing out medical error - an interdisciplinary approach to the design of healthcare equipment The Design Journal 17 (3) 

Norris B, West J, Anderson A, Davey G, Brodie A (2013), Taking ergonomics to the bedside – A multi-disciplinary approach to designing safer healthcare Applied Ergonomics Vol 45/3, 629-639

West, J. (2013) 'Designing Out Medical Error', poster presentation at Design of Medical Devices Conference, University of Minnesota, Minneapolis

West, J., Davey, G., Anderson, A., Matthews, E. and Myerson, J. (2012) 'Designing out Medical Error (DOME): Establishing an evidence base to design products and equipment that better support surgical wards' World Health Design 5(4), pp. 48-55

West, J. (2011) ‘Designing Out Medical Error' oral presentation at the 7th World Congress for Design & Health in Boston, July

West, J. (2010) Contribution to 'Design for Patient Safety' chapter, Vincent, C. (2010) 'Patient Safety (second edition)' BMJ Books/Wiley-Blackwell, UK

West, J. (2010) 'Designing Out Medical Engineering project and resus:station' (2010) presented at the International Society for Quality in Health Care conference, Paris October

West, J. & Coleman, R. (2008) Protection in medication: embedding safer pack design in pharmaceutical supply chain priorities Improving Patient Safety Conference proceedings July 2008, Ergonomics Society, ISBN 978-0-9554225-2-2

Matthews, E., West, J. Halls, S. & Coleman, R. (2008) Closing the loop: taking evidence-based designs into manufacture Improving Patient Safety Conference proceedings July 2008, Ergonomics Society, ISBN 978-0-9554225-2-2

West, J., Halls, S., Coleman, R. & Lowe, C. (2008) Resus:station: breathing life back into resuscitation Improving Patient Safety Conference proceedings July 2008, Ergonomics Society, ISBN 978-0-9554225-2-2

Matthews, E., Gheerawo, R. & West, J. (2008) Academia and industry: managing knowledge transfer to improve patient safety International Design Management Institute Education Conference proceedings April 2008

West, J. (2007) Resus:station; a redesign of the resuscitation trolley Bulletin of The Royal College of Anaesthetists, Issue 45 September 2007, 2301-2304

West, J. (2007) Resus:station; a redesign of the resuscitation trolley in Include 2007, Royal College of Art, London

West, J., Halls, S., Coleman, R. (2006) 'Resuscitation Events: the design perspective' in Resuscitation 69 (1) 56

Keynote Presentations

West, J. (2017) Design thinking: creative approaches to tackling today’s health challenges Lunchtime workshop at European Healthcare Design, London, June 2017

West, J., Gheerawo, R. (2016) A Storm is Coming Keynote at GIANT conference, London, November 2016

Hardy, A., Garety, P., Freeman, D., Kuipers, E., West J., Matthews, E., Jacob, K. and Wojdecka A. (2016) Designing the Future of Talking Therapy: Using digital health to improve outcomes in psychosis. Conference Abstract: 2nd Behaviour Change Conference: Digital Health and Wellbeing. London, United Kingdom, 24-25 February 2016

West, J. (2016) Why Design Matters: A People-Centred Approach to Healthcare (Breakfast Workshop, European Healthcare Design, Royal College of Physicians, London 28 June 2016

Buckle, P., Barlow J., West. J. & Fusari, G. (2015) `Using the Design Process to Improve Healthcare Products: What are the major challenges?' Panel discussion at NIHR Diagnostic Evidence Cooperative Summer Open Day, London, 1 July 2015

Matthews, E., West J. & Fusari, G. (2015) `Research and Design: How do we combine them to bring better solutions to the market?' at BioTrinity 2015 Conference, London, 12 May 2015

West.J. (2013) 'Design for Patient Safety' (2013) WUD Silesia, Poland, November 2013  

West, J., Anderson, O., Briggs, M., Walker, S. 'Design Is Everything' (2013) keynote at the ISQua Conference, Edinburgh, October 2013

West, J. (2013) 'Designing Out Medical Error', Design of Medical Devices Conference, University of Minnesota, Minneapolis

West, J. (2011) 'Design to Improve the Safety and Quality of Care' poster presentation at the Institute for Healthcare Improvement National Forum on Quality Improvement in Healthcare in Orlando, December

'Design Is Everything' (2011) keynote at the Swiss Patient Safety Foundation International Congress in Basel, November 2011

Resuscitation trolley project (2010) presented at Centre for Patient Safety and Service Quality Summer Symposium (Imperial College, London) July 2010

Inspired by Design (2009) Lecture to A-level Product Design students, Institute of Education November/December 2009 Posters

Almeida, L., Fusari, G., West, J., Matthews, E. (2016) Patient Flow in Acute Medical Units. At European Healthcare Design, London. 28- 29 June 2016

Meldaikyte, G., Fusari, G., West, J., Matthews, E. (2016) Future ICU: Improving the patient experience of critical care. At  European Healthcare Design, London. 28-29 June 2016  

• Reviewer, Design Journal
• Reviewer, Design for Health Journal
• Reviewer, British Medical Journal
• 2013, Reviewer, Papers for Include 2013, Royal College of Art, Hong Kong Design Centre and the School of Design at the Hong Kong Polytechnic University
• 2011, Reviewer, Papers for Include 2011, Royal College of Art
• 7–10 September 2010, Reviewer, The 'Young and Old' session of the Shanghai Cumulus Conference held in Tongji University College of Design and Innovation Shanghai
• 2009, Reviewer, Papers for Include 2009, Royal College of Art
• 2007, Reviewer, Papers for Include 2007, Royal College of Art