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Student Support

The Student Support team offers advice, information and support to all RCA students and offer-holders. Student Support offer confidential help and practical support at any point. We aim to be flexible and responsive and provide a welcoming place to come and talk things through. If you have any concerns of your own do come and see us or get in touch. 

We can help with...

Mental Health Support

It's normal to feel down, anxious or stressed from time to time. However if you are finding that these feelings are persisting and affecting your studies, you can contact our Mental Health Coordinator for one-to-one support. To make an appointment, RCA students can contact [email protected] or book via the Online Booking page on Moodle. 

We also have a student Counselling Service here at the RCA, which you can self-refer to via [email protected]

Disability Support 

We offer guidance with identifying resources aimed at enabling full participation, including the Disabled Students' Allowance (DSA). We work with students to identify support needs and work with other departments within the College to set up Inclusion Plans for students with disabilities and health conditions. The Student Adviser: Disability and Wellbeing is responsible for coordinating and enhancing support for disabled students. We are also here to help you in a crisis, if you are worried about your health and wellbeing, or are struggling with emotions; we will always try to help. 

For more information visit our Disability Support section, as well as our Dyslexia Support section.

Financial Support 

We can advise on sources of funding, money management and debt advice, help with any postgraduate loan applications, advise on council tax, cost of living, charitable funding and other finance issues. 

For more information visit our Financial Help section.

International Student Support 

We offer visa and immigration advice, assistance with extending student visas, information on staying in the UK after studies as well as accessing healthcare and other aspects of life in the UK as an international student.

For more information visit our International Student Support section.

Housing Support 

Via our links to the University of London Housing Service, we can provide assistance finding accommodation, dealing with landlords or agencies, advice on tenancy agreements and contractual problems and mediation in disputes with landlords.

For more information visit our Living in London section.

English for Academic Purposes (EAP)

Supporting students in communicating in an academic art and design context. EAP offers all students support with communication, study skills, and general learning strategies. We welcome all questions around language and study skills so please do get in touch. 

For more information visit our English for Academic Purposes section

Anything else?

If you are struggling with a personal problem or any other situation which is negatively impacting your studies you can come and speak with us. We can help students with academic appeals and complaints, incidents of harassment and misconduct, reporting crimes, accessing healthcare, or simply if you are struggling to settle in London. We will always provide a confidential space and we will always listen non-judgementally. 

Concerned about a student? 

If you have concerns regarding the welfare of a student, please get in touch with Student Support so that we can advise and explore ways forward. We will always handle your referral sensitively, ensuring the welfare of all parties is central to discussions. 

How to Contact Us

Drop-in sessions: 

Basement, Stevens Building (Kensington)
Monday–Friday, 2–4pm (term time)   

[email protected]
+44 (0)20 7590 4140

Bookable appointments are available outside of the drop-in time by contacting us in advance, and we also respond to emails and telephone calls 10–5pm Monday to Friday. 


Useful Links

Chaplains & Religious Representatives

Counselling Service 

Healthcare 

College Values

The RCA is committed to creating an environment of mutual respect, where differences are valued and respected and where innovation, creativity and diversity can flourish. Positive working relationships – whether between staff and staff, staff and students or students and students – are central to this. Mutual respect is facilitated by the promotion of values of dignity, courtesy and respect, alongside a culture of zero tolerance of bullying and harassment.

CONTACT

+44 (0)20 7590 4140
[email protected]

Student Support 

Stevens Building
Jay Mews
Kensington
London, SW7 2EU


OPENING HOURS

Drop-in sessions: 2–4pm (term time)

Telephone: 10am – 5pm, Monday to Friday

Bookable appointments are available outside of drop-in hours by contacting us in advance. Current students can also book appointments on Moodle.