Student Support Office

The Student Support Office is located on the first floor of the Common Room Block, next door to the RCAfé. 

We’re here to offer information, advice and advocacy to all students and prospective students of the RCA.

We can help with:


Assistance finding accommodation, dealing with landlords or agencies, advice on tenancy agreements and contractual problems and mediation in disputes with landlords.

For more information visit our Housing Support section.

Disabilities (including dyslexia)

The Student Support Officer also acts as the Disabilities Co-ordinator, dealing with Disabled Student Allowances, applications to the Disability Fund, and making sure that support is put in place for students with disabilities or learning difficulties.

For more information visit our Disability Support section, as well as our Dyslexia Support section.

Money and Finance

Advice on sources of funding including the College Hardship Fund, money management, help with Professional and Career Development Loan applications, advice about welfare benefits and Council Tax as well as other finance issues.

For more information visit our Financial Support section.

International Student Issues

Visa and immigration advice, assistance with extending students visas, information on staying in the UK after studies as well accessing healthcare and other aspects of life in the UK as an international student.

For more information visit our International Student Support section.

Who are we?  

Shelley Webster
Shelley Webster, International Student Adviser
John Gallally
John Gallally, Student Support Manager

Dan Tasker
Dan Tasker: Student Adviser: Finance and Scholarships
Delia Carruthers
Delia Carruthers, Student Adviser: Disability and Wellbeing

How to contact us

You will find a lot of relevant information on this site, but feel free to contact us.

Student Support Office (next door to the RCAfé)

+44 (0)20 7590 4140

We are open Monday to Friday 10am – 5pm.

College Values

The RCA is committed to creating an environment of mutual respect, where differences are valued and respected and where innovation, creativity and diversity can flourish. Positive working relationships - whether between staff and staff, staff and students or students and students - are central to this. Mutual respect is facilitated by the promotion of values of dignity, courtesy and respect, alongside a culture of zero tolerance of bullying and harassment.


+44 (0)20 7590 4140

Student Support Office
Royal College of Art
Common Room Block
(Second Floor)
Jay Mews
London SW7 2EU


Monday to Friday 10am – 5pm

We are next door to the RCAfé