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Carolyn has created and developed design courses at the RCA and Imperial College London since 2007, when she co-led the HEFCE and NESTA-funded joint venture between the two institutions, Design London.

Carolyn is responsible for the formal taught elements of the Service Design programme. She has developed the overall structure, narrative and specification of content and manages the partnerships with relevant RCA and external contributors. She also leads on the various collaborations with Imperial College London that help integrate the more technical aspects of service design into student project work. This comprises the Innovation, Entrepreneurship and Design module on the MBA programme at the Business School, where students from each institution collaborate on a wide range of innovation projects, as well as ICT and software modules from the Computing Department.

Before joining the RCA, Carolyn worked in the financial services sector and spent time in Italy where she designed and taught courses in private language schools. She holds a Masters in Design from Central Saint Martins College of Art & Design and is a trained teacher (B.Ed Hons).

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