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Nien Ting Chung

MA work

Respire, an innovative cultural integration service for the future expat

How might we support expats who face cultural barriers to complete tasks efficiently and enjoy a better assignment experience?


The young expats are playing an important role in global talent mobility trends. The exchange in skills and culture brings in challenges and also difficulties. We see that technology and data can play a role to fulfil the needs by connecting young expats with their companies and other expats.


Respire is an innovative service for expats to support cultural integration. It is a smart, reliable and caring service which understands the young expat’s pains in handling cross-cultural barriers at work, and the needs to build meaningful contacts.


Info

  • MA Degree

    School

    School of Design

    Programme

    MA Service Design, 2018

  • A UX researcher and service designer from Taiwan. With a passion for the relationship between human and emerging technology, she fulfils psychology and ethnography design methods and considers human factors to discover the nuances of the service design when facing the problem. Nien Ting’s main professional role in the design project is user research-oriented supporter of conducting quantities and qualitative research, participatory workshop facilitation, designing users scenarios and prototyping. Service design not only looks to study, in-depth, the relationships between the issues, but considers a service that can be designed and delivered in collaboration with all relevant key stakeholders.


  • Degrees

  • BSc Psychology, National Cheng Kung University; BA History, National Cheng Kung University
  • Experience

  • User Experience Researcher, Scenario Lab, Taiwan, 2014-2016; Research Assistant, Touch Centre, Ministry of Science and Technology, Taiwan, 2011-2012
  • Exhibitions

  • Work-In-Progress Show, Royal College of Art, 2017; Work-In-Progress Show, Royal College of Art, 2016; School of Design Exhibition, Royal College of Art, 2016
  • Awards

  • First Place Award, Hack Innovation of National Tsing Hua University, 2014; Honourable Mention, Conference on Infant Language Development, 2013