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Estefania Trisotti

MA work


This project is a collaboration between Estefania Trisotti and Mariepi Manolis (MPhil Service Design) together with the Innovation Unit of the New North Zealand Hospital in Hillerød, Denmark (Nyt Hospital Nordsjælland).

Konstell is a vision of decentralised healthcare services envisioned to address the needs of chronic obstructive pulmonary disease patients (COPD), by leveraging technology to improve their experience and reduce hospital admissions.

The research considered firstly how innovation and new skill sets are being used to develop public healthcare in Denmark, and secondly the more operational, emotional and behavioural aspects experienced by both medical practitioners and COPD patients throughout the progression of the disease.

The outcome is a detailed narrative envisioned in 2030 that illustrates how healthcare services could be delivered outside hospital settings closer to the person in need, overcoming the identified challenges. Konstell is now the main research source and inspiration for sub-projects aimed to be developed for the same target group as a part of a further collaboration between the RCA and the Innovation Unit.


  • Estefania Trisotti
  • MA Degree


    School of Design


    MA Service Design, 2017

  • I am a service designer and UI/UX specialist with experience designing user-centred services and digital products within interdisciplinary teams, combining design strategy, empathy and creativity to initiate systemic change. I am passionate about the different approach that design can bring to innovate in challenging areas such as education and healthcare.

    During my studies at the Royal College of Art, I have been involved in a variety of projects with partners such as Lambeth Council, the Natural History Museum, and the Shaw Trust. In this process, I became increasingly interested in the value of design to generate transformational change that is both meaningful to users and efficient from a business perspective.

    This interest led me to my final MA project collaboration with the Innovation Unit of the New North Zealand Hospital in Hillerød, Denmark (Nyt Hospital Nordsjælland). This opportunity allowed me to research future models of distributed healthcare to address the needs of COPD patients, by exploring the role that technology might play to improve their experience and reduce hospital admissions. This project has also evolved in a sustainable collaboration between the RCA and the Innovation Unit to approach future challenges systematically.

  • Degrees

  • BA Graphic Design, e[ad] School of Architecture and Design, Pontifical Catholic University of Valparaiso, 2008
  • Experience

  • Please visit my LinkedIn profile (