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Service Studio-Lab Mission

The mission of the Royal College of Art's Service Studio-Lab is to:

  • Research new methods and tools for designing public services, blending inclusive design methods with innovation in business models and digital technology, as well as researching the role and importance of service design in public sector policy formulation following our involvement with UK Government Cabinet Office and Civil Service
  • Provide a laboratory environment for simulation and modelling of new services (SIMLab) as well as exploiting safe environments for prototyping and piloting services (LivingLab)
  • Generate unique IP relating to Service Platforms that can be exploited by Public Sector and Third Sector Organisations
  • Develop and deliver knowledge transfer programmes for service commissioners and service providers in service design as well as provide digital resources for e-learning and online tools for service design practitioners
  • Support the incubation of new social enterprises to deliver public services through InnovationRCA 

Service Design Studio
Service Design Studio