is a book that covers seven years of collaboration between BlackBerry and the
Helen Hamlyn Centre for Design, showcasing projects, methods and ideas.
It presents the development of an inclusive design approach to taking digital technology into different communities, and it describes the creation of an Insight Bank – a digital repository of insights, quotes and design ideas for BlackBerry.
Connected Kindness is the most recent collaboration. The study looks at how digital technology can create trust and altruism. This eight-week student project, organised and led by the Centre, saw five teams from RCA Information Experience Design, Service Design and Visual Communication working with different London communities to explore the challenges.
A film shows the winning Connected Kindness team project. Cressingham Gardens features the embedding of lighting and digital interventions into a London housing estate to encourage residents to share skills and support each other.
See 2013 project here
Connected Kindness Team:
Chris McGinley, Cristina Gorzanelli, Kiyoko Toriumi and Rama Gheerawo
Research Partner: BlackBerry