Make it Better: Inclusive Design for Healthcare
This one-day executive masterclass led by Professor Jeremy Myerson, the RCA’s Helen Hamlyn Professor of Design, explores an alternative patient-centred approach to healthcare that draws on inclusive design principles. It covers four principles with specific relevance to the complex demands of healthcare today: Simple and Intuitive Use, Perceptible Information, Tolerance for Error, and Size and Space for Approach and Use – using case studies from The Helen Hamlyn Centre for Design and the HELIX Centre, including a redesign of the Emergency Ambulance and innovations to reduce medical error on surgical wards.
Duration: 1 day
Personal and organisational benefits
- Access to global best practice in inclusive design process and thinking.
- Experience new strategies to understand user needs.
- Learn practical ways to improve the workplace for patients and staff.
- Understand healthcare provision through the eyes of the patient.
- Understand how design functions in a healthcare environment.
- Understand how design thinking can improve patient experience.
What will I learn?
- Introduction to inclusive design.
- How design process works in the context of clinical practice.
- Use of qualitative research in a medical setting.
- Use of rapid ethnographic techniques.
- Use of data to validate design decisions.
Who should attend?
Anyone interested in improving healthcare provision and patient experience through the application of inclusive design, including:
- Hospital and healthcare managers
- Clinicians, nurses and paramedics
- Designers and healthcare engineers
- Architects for healthcare
- Policy makers